Customer Information Portal

TrueCIP (Customer Information Portal) is an online web application which offers an interactive customer experience.  Customers have the ability to pay bills online and view up-to-the-minute customer account status.  The TrueCIP software interactively communicates with TruePoint’s Utility Billing application providing valuable online capabilities such as account history, including:  consumption, payments, and complete history.  Customers can interact with the Agency 24/7/365, receiving answers to many of their questions online with the ultimate objective of ‘self service, anywhere, anytime’.  A number of progressive agencies have already implemented TrueCIP for the
benefit of their customers.

TrueCIP Features and Benefits

24 hours a day, 7 days a week, 365 days a year, from anywhere that you have internet access, you can:

• Make Payments
• Request Service
• Review usage and billing status
• View a Graphical Consumption Summary

• Download TrueCIP Overview

All deployed on a service oriented architecture platform utilizing the most current .NET technology. This delivers interoperability, scalability, and flexibility.

To request a demonstration or information about TrueCIP send a request to us here.