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City of Evanston, IL Adds Convenience Options for Utility Billing Customers with InvoiceCloud

February 8, 2024

The City of Evanston, IL has gone live with InvoiceCloud, integrated with its TrueBill Utility Billing solution and WaterSmart customer portal. InvoiceCloud provides the City with the ability to offer and accept virtually all modern payment options for its utility customers. It also prompts customers to enroll in paperless billing and allows for recurring payments or single ACH payments. The integration of all three solutions allows for the seamless transfer of data which translates to immediate access to all information for customers and staff.

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New Offering from Avolve Software Streamlines Key Processes for Public Agencies

JANUARY 9, 2024

Public agencies performing virtually any permitting, licensing, or regulatory processes now have access to an innovative tool that has been proven to reduce the time required for daily document management activities by 80%. Avolve Software is excited to introduce Avolve Navigate. Avolve’s trusted partner, TruePoint Solutions is excited to team with Avolve Software as an expert systems integrator for Avolve Navigate. TruePoint is unrivaled in its experience with Accela, having performed hundreds of successful Accela projects at every level.

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TruePoint Solutions Named as Avolve Software Partner of the Year

DECEMBER 13, 2023

TruePoint Solutions, leading provider of government-focused professional services, CIS/utility billing and irrigation management solutions, is happy to announce that it has been recognized as the Avolve Software Partner of the Year. The designation represents Avolve’s first ever Partner of the Year recognition. TruePoint Solutions was selected for top-level collaboration and mutual support between the companies. Together, the companies have over 100 shared customer projects, including at least 20 wins in 2023.

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Public Sector Expert Paul Montalvo Joins TruePoint Solutions

DECEMBER 6, 2023

TruePoint Solutions, leading provider of government-focused professional services, permitting and licensing, CIS/utility billing and irrigation management solutions is pleased to announce that Paul Montalvo has joined the firm. Mr. Montalvo joins TruePoint as an Account Manager, a key organizational change that supports the company’s accelerating growth.

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More Options Available to Enhance Customer Convenience with TrueBill Utility Billing and CityBase Kiosk Solutions

NOVEMBER 30, 2023

TruePoint Solutions, a leading provider of CIS/billing solutions and CityBase, a leader in payment technology, today announced expanded options for TrueBill, TruePoint’s utility billing solution. CityBase and TrueBill technology seamlessly integrate to provide a smooth payment experience for both customers and staff. CityBase’s highly secure, self-service payment kiosks are just one way to integrate with the TrueBill solution. The kiosk integration allows utility customers to lookup and pay bills in person by cash, check, or card, with all payments posting instantly to accounts. Additionally, the integration allows staff to process a high volume of payments, streamlining customer service and increasing operational efficiencies.

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TruePoint Solutions Hosts Seventh Successful TruePoint Connect User Group

NOVEMBER 13, 2023

TruePoint Solutions, leading provider of CIS/billing solutions for utilities and agriculture irrigation, and professional services for public agencies today shared that the 2023 TruePoint Connect User Group event was held October 23 – 25 at the Eldorado Resort in Reno, NV, marking the seventh biennial user group. TruePoint Connect is a resource available exclusively to customers of TruePoint Solutions’ software and is a longstanding customer favorite.

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Modesto Irrigation District Enhances Payment Options with TruePoint Solutions and InvoiceCloud

NOVEMBER 7, 2023

TruePoint Solutions today announced that the Modesto Irrigation District has simplified and expanded payment options for its customers through the addition of InvoiceCloud, an EngageSmart (NYSE: ESMT) solution, integrated with its existing TrueBill agriculture irrigation billing solution. With the addition of InvoiceCloud, Modesto’s customers now have more payment options and increased convenience.

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City of Pittsburg, CA Goes Live with Accela Business Licensing to Enhance Customer Experience and Efficiency

NOVEMBER 1, 2023

TruePoint Solutions, leading provider of government-focused professional services, permitting and licensing, CIS/utility billing and irrigation management solutions, today announced the successful implementation of the Accela Business Licensing solution at the City of Pittsburg, CA. The solution extends the City’s Accela solution reach and has been implemented to create additional efficiency by using Accela’s leading edge solutions across the City’s Permit Center.

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Seaside Equity Partners Announces Partnership with TruePoint Solutions, a Leading Provider of Government Software Implementation & Support Services

OCTOBER 31, 2023

Seaside Equity Partners, LLC today announced that it has partnered with TruePoint Solutions, LLC, leading provider of government software implementation and support services. The partnership marks an important milestone in TruePoint's history, providing significant additional resources that position the company for robust growth.

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TruePoint Solutions CMAS Provider Contract Extended

SEPTEMBER 27, 2023

TruePoint Solutions, leading provider of government-focused professional services, CIS/utility billing and irrigation management solutions, is pleased to announce that it has been granted a renewal of its California Multiple Award Schedule (CMAS) contract. The renewed status ensures that the company can continue to offer California-approved pricing on a variety of services to California state and local agencies without the need to go through competitive bidding. The renewed contract will remain in force until October 10, 2028.

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Sacramento Suburban Water District Improves Customer Payment Options

AUGUST 17, 2023

TruePoint Solutions, leading provider of CIS/billing solutions for utilities, agriculture, and professional services for public agencies today announced that the Sacramento Suburban Water District (SSWD) has adopted InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services. The integration of InvoiceCloud with the District’s TrueBill Utility Billing solution is designed to provide SSWD’s customers with a significantly improved payment experience.

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TruePoint Solutions Named as Accela Systems Integrator Partner of the Year

AUGUST 9, 2023

TruePoint Solutions, leading provider of government-focused professional services, CIS/utility billing and irrigation management solutions, is pleased to announce that it has been recognized as the Accela Systems Integrator of the Year. TruePoint Solutions and Accela have had a successful partnership since 2005, which designates TruePoint as Accela’s longest-tenured implementation partner. Over the course of 18 years and over 150 projects, the two companies have empowered agencies to better serve their residents through the strategic use of Accela solutions and technology.

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TruePoint Solutions and Avolve Software Extend Partnership Agreement to Provide Top-Rated Service and Plan Review Solutions to Public Agencies

AUGUST 1, 2023

TruePoint Solutions, leading provider of professional services and CIS/utility and agriculture billing and irrigation management solutions for public agencies today announced that it has formally committed to an extended partnership with Avolve Software®, the industry leader in electronic plan review solutions, DigEplan, DigEplan Pro, and ProjectDox The new partnership agreement effectively extends the previously contracted partnership into the foreseeable future.

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TruePoint Solutions to Sponsor Industry-Leading Conference for Permitting Agencies

JULY 24, 2023

TruePoint Solutions, leading provider of professional services and CIS/utility and agriculture billing software for public sector today announced that it will participate in the 2023 Accela Conference, Accelarate, as a Bronze level sponsor, marking its 18th consecutive sponsorship of the annual event.

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Public Sector Accela Expert, David Mote, Joins TruePoint Solutions

JULY 11, 2023

TruePoint Solutions, leading provider of professional services and billing software for public sector today announced that David Mote has joined the organization. Mr. Mote, based in Florida, joins the company as a Senior Implementation Consultant and Project Manager, adding to the firm’s staffing presence in Florida. With a primary focus on TruePoint’s Accela practice, he will perform a full range of services for clients, including implementations and business analysis, project management, report development, and ongoing support.

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TruePoint Solutions Successfully Implements DigEplan Cloud-based Plan Review Solution at the City of Longview, TX

JUNE 23, 2023

TruePoint Solutions, leading provider of professional services and billing software for public sector today announced that the City of Longview, TX has gone live with Avolve Software’s DigEplan electronic plan review solution for its planning and building departments. DigEplan has been integrated with the City’s Cityworks PLL permitting solution to create a full end-to-end permitting and plan review solution and reduces the time to approval and permit issuance.

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TruePoint Solutions Rolls Out Significant Update to Proprietary Customer Portal

JUNE 1, 2023

TruePoint Solutions, developer and provider of leading utility and agricultural billing, agriculture irrigation management software, and professional services for public agencies, announced that it has released an important update to its TrueCIP customer portal, improving the interface and customer experience.The updated portal is available now to all TrueCIP customers and is already in use by a number of agencies.

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TruePoint Solutions Announces Key Organizational Changes as Company Positions for Growth

MAY 24, 2023

TruePoint Solutions, developer and provider of leading utility and agricultural billing, agriculture irrigation management software, and professional services for public agencies, today announced a reorganization within its software division. The changes reflect the company’s commitment to continued growth and development, by allocating additional resources to its thriving CIS/utility billing and agriculture irrigation billing and management software market.

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City of Vacaville Migrates Asset Management System from Single- to Multi-Tenant Cloud Hosting, Realizes Improved Service, Support, and Speed

FEBRUARY 7, 2023

TruePoint Solutions, provider of industry-leading professional services for local governments, has announced the successful migration of the Infor Public Sector (IPS) asset management solution to Infor’s multi-tenant cloud environment at the City of Vacaville, CA. The migration to the multi-tenant cloud environment ensures the City benefits from the highest available uptime and reliability of the asset management system and its full range of functionality. READ MORE

 

City of Beaverton, Oregon Adopts Advanced Technology to Improve Service to Community

JANUARY 19, 2023

TruePoint Solutions, leading provider of professional services for public agencies, today announced the successful implementation of the Infor Public Sector (IPS) permitting solution and Infor’s Rhythm for Civics customer portal hosted in Infor’s multi-tenant cloud environment at the City of Beaverton, Oregon. The go-live represents completion of the first of a two-phase initiative to modernize city operations and improve its community’s experience. The new solutions have been implemented for the city’s Buildings Department and are in place to create efficiencies for staff and the community alike. READ MORE

 

TruePoint Solutions and Clariti Partner to Broaden Options for Public Agencies

JANUARY 12, 2023

TruePoint Solutions, leading provider of professional services for public agencies, today announced that it has entered into a partnership agreement with Clariti, provider of permitting and licensing software for state and local governments. The partnership creates more options for agencies seeking to improve their permitting and/or licensing operations with a state-of-the-art, modern solution.

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Prominent Public Agency Leader, Paul Carrano, Joins TruePoint Solutions in Senior Level Technical Role

SEPTEMBER 1, 2022

TruePoint Solutions, leading provider of information technology solutions for local government agencies, today announced that Paul Carrano has joined the organization as a Senior Implementation Consultant, working primarily with TruePoint’s Infor Public Sector Services Division. He comes to this role with over 30 years of experience at Stafford County, VA, where he served as the Application Systems Manager.

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TruePoint Solutions and InvoiceCloud Create Expanded Options for Utility Billing Market

AUGUST 16, 2022

TruePoint Solutions and InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services today announced that they have entered into an alliance agreement. The alliance supports TruePoint’s strategy to provide its customers with a high degree of flexibility and efficiency in its software solutions, TrueBill and TrueAIM. InvoiceCloud offers a new model for utility and agricultural irrigation billing agencies to manage payments from their customers.

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Nationally Recognized Expert, Dr. Jordon Shaw, Joins TruePoint Solutions to Enhance Public Agencies’ Experience

AUGUST 1, 2022

TruePoint Solutions has announced that Dr. Jordon Shaw, D.B.A, has joined the organization. Dr. Shaw will assume a senior-level role at the technology company providing strategic guidance to customers regarding their needs, implementations, data migrations, and outcomes. As a renowned speaker, he will also represent TruePoint Solutions in speaking engagements at a variety of industry conferences, to share his insight into best practices, trends, and innovative strategies for successful projects.

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Stafford County, VA Goes Live with DigEplan™ and Infor Rhythm for Civics to Centralize Projects and Improve Customer Experience

JULY 12, 2022

TruePoint Solutions today announced the successful implementation of Avolve Software’s DigEplan™ for electronic plan review and Infor’s Rhythm for Civics customer portal at Stafford County, Virginia. DigEplan and Rhythm for Civics are seamlessly integrated together as well as with the County’s Infor Public Sector solution for permitting. Together they create an improved and streamlined experience for customers and staff, alike.

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TruePoint Solutions Adds New Functionality to Enhance Efficiency of Utility Billing and Agricultural Irrigation Management Solutions

JULY 5, 2022

TruePoint Solutions, developer and provider of leading edge utility billing and agricultural irrigation management solutions, announced that it has augmented the functionality in its products, TrueBill and TrueAIM. The additional advanced functionality supports the company’s commitment to provide its customers with the latest technology to optimize efficiency and maximize effectiveness.


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Middle Rio Grande Conservancy District Modernizes Billing and Customer Access with TrueBill and TrueCIP from TruePoint Solutions

JUNE 28, 2022

The Middle Rio Grande Conservancy District has gone live with TrueBill and TrueCIP from TruePoint Solutions. The move to TrueBill and TrueCIP is a significant component of the District's larger initiative to modernize and improve efficiency of the District’s overall irrigation management and billing processes.

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City of Arcadia Goes Live with TruePoint Solutions Leading-edge Utility Billing Solution and Customer Information Portal

JUNE 21, 2022

TruePoint Solutions has announced the successful implementation of its TrueBill Utility Billing Software and TrueCIP Customer Information Portal at the City of Arcadia, California. The City has also procured TruePoint Solutions’ TrueVCP Vendor-Contractor Portal module to improve and streamline the backflow testing process. The TruePoint Solutions offerings equip the City to perform its billing activities with a dependable, well-supported, cloud-hosted solution, and create an improved experience for staff and customers.

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TruePoint Solutions and Velosimo Partner to Augment Offerings to Government Market

JUNE 1, 2022

TruePoint Solutions, developer and provider of leading-edge utility billing solutions and professional services for local government, today announced that it has entered into a partnership agreement with Velosimo, developer of no-code, bi-directional connectors to integrate solutions for government agencies.

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Brazos River Authority Goes Live with TrueBill Utility Billing Solution to Enhance Operations and Improve Efficiency

MAY 22, 2022

TruePoint Solutions today announced the successful implementation of its TrueBill Utility Billing solution at the Brazos River Authority (BRA). BRA opted for the cloud-based solution to improve and simplify its billing operations and enhance its efficiency.

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Evanston, Illinois Transitions to Cloud-based Utility Billing with TrueBill from TruePoint Solutions

The City of Evanston, Illinois has gone live with TrueBill Utility Billing solution from TruePoint Solutions. The City selected TrueBill, hosted in the Amazon Web Services (AWS) cloud environment to manage its water, sewer, and sanitation customer service and billing.

TrueBill has automated an array of functions, creating greater efficiency at every level. In addition to its expanded automation, it also allows for a high degree of transparency to give staff easy visibility into all areas within its water, sewer, and refuse services.

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Redwood City, Calif. Improves Billing and Metering Processes with Leading-edge Utility Billing Solution

TruePoint Solutions, developer and provider of leading-edge utility billing solutions and professional services for local government, announced the successful implementation of TrueBill, at the City of Redwood City, California. The browser-based solution simplifies and streamlines multiple processes for the City, boosting efficiency.

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TruePoint 2021 User Group – Reno, Nevada - October 25-27

The TruePoint Solutions 2021 User Group is scheduled for October 25-27 in Reno, Nevada. Attendees will hear about the many exciting changes and new features added to the product over the last three years and we are looking forward to sharing these and much more with you.

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TruePoint Solutions is Now an Approved NCPA Vendor

NCPA members can save time and money on utility billing solutions

MARCH 10, 2021

TruePoint Solutions' status as an approved NCPA vendor allows member organizations to procure its utility billing solutions directly through the NCPA cooperative. NCPA utilizes state of the art procurement resources and solutions that result in cooperative purchasing contracts that ensure all public agencies are receiving products and services of the highest quality at the lowest prices.

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Redwood City California - TruePoint Solutions’ TrueBill Utility Billing & CIS Solution

Providing customers with a cutting-edge solution for Utility Billing

JUNE 25, 2019

The City of Redwood City, California has selected TruePoint Solutions' TrueBill and its associated Customer Management, Utility Billing, Service Orders, Meter Management, and Backflow Compliance modules to replace its existing customer information system. TrueBill will enable the City to streamline its utility billing and customer service operations and provide user-friendly process wizards, enhanced data management tools, and custom workflow engines in a fully configurable software environment.

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TruePoint Solutions’ TrueBill Utility Billing System is Ahead of the Curve for State Mandated Water Conservation

Providing SB 606 and AB 1668 Compliant Water Utility Billing and CIS Software to their Entire Customer Base

JUNE 11, 2018

TruePoint Solutions, a leading Water Utility Billing software provider, announced today that they are in full compliance with California’s recently signed SB 606 and AB 1668. Through its drought-wise initiative, the TruePoint Solutions TrueBill Utility Billing system offers a series of tools to help facilitate drought management efforts.

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TruePoint Solutions Completes Integration of the ONLINE Utility Exchange

Providing Customers with a Cutting-Edge Risk Assessment Tool for Bad-Debt Prevention

ONLINE Information Services, Inc. announced today the successful integration of its premier bad-debt elimination tool, the ONLINE Utility Exchange, with TruePoint Solutions’ TrueBill platform. This integration will allow TrueBill users to eliminate bad debt during the application process and recover delinquent accounts with ONLINE’s industry-leading collection services.

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TruePoint 2018 User Group – Reno, Nevada - October 23-24

The TruePoint Solutions User Group Conference is scheduled for October 23-24, 2018 in Reno, NV. You won't want to miss this event to hear about all the latest features in our leading-edge products.

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Sixth Annual Irrigation Leader Operations and Management Workshop, Jan 31 – Feb 1, 2018, Phoenix, AZ

Stop by the Sixth Annual Irrigation Leader Operations and Management Workshop and speak with key TruePoint team members. The workshop provides an excellent opportunity for general managers and directors of irrigation districts and water agencies to discuss ideas and exchange information and learn more about the topics that matter most to them.

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Mid-Pacific Region Water Users' Conference, Jan 17–19, 2018 Reno, NV

Come talk with us at the Mid-Pacific Region Water Users' Conference and Exhibition on January 17-19, 2018 at the El Dorado Hotel and Casino in Reno, NV. This annual conference is attended by Managers, Directors, O&M Personnel, Consultants, and Government Agency Representatives from districts served by the U.S. Bureau of Reclamation facilities in California, Nevada, and Oregon.
For more information  http://www.waterusersconference.com/index.html 

 

Four States Irrigation Council 65th Annual Meeting, Jan 13 – Jan 15, 2018, Ft. Collins, CO

Please come out to meet and talk with TruePoint team members at the Four States Irrigation Council Annual Meeting  on January 10-15 at the Hilton in Ft Collins, CO.

The Four States Irrigation Council serves as a forum for irrigators to exchange ideas and information, to discuss specific irrigation-related problems, and to learn if solutions to those problems have been explored by other members. The member states are Colorado, Kansas, Nebraska and Wyoming.

For conference information    www.4-states-irrigation.org

 

TruePoint at the CRWUA (Las Vegas, NV) 2017 Annual Conference, Dec 13 – Dec 15, 2017

Meet and talk with key TruePoint team members at CRWUA (Colorado River Water Users Association) Conference and Exhibition on December 13 through December 15. Conference to be held at Caesars Palace in Las Vegas, NV. 

This year's conference will feature a multitude of informative speakers, panel discussions, and other meetings of interest to Colorado River water users. The conference is a significant meeting for key decision makers from the Colorado River Basin states.

Approximately 1,000 water leaders, policy makers, and consultants attend the conference each year, so this is an event you will not want to miss.


For conference information:   http://www.cvent.com/events/2017-crwua-annual-conference/event-summary-142ca730ef4b4427abde28b2d9aea202.aspx

 

Washington State Water Resources Assoc. Conference, Dec 06 – Dec 08, 2017, Spokane, WA

Please come out to meet and talk to key TruePoint team members at WSWRA’s (Washington State Water Resource Association) Conference on December 06 through December 08 in Spokane, WA. Conference to be held at the Downtown Historic Davenport Hotel.  

The conference program will focus on issues of politics, science and law that impact irrigation district water resources. Unlike water resources, there is no shortage of issues that impact irrigation district operations either on a daily basis or with the threat of significant impacts in the future. We will cover national politics, regional politics, Columbia River treaty, getting salmon beyond grand Coulee dam, "the culverts case", "the Hirst case", water quality issues and some truly great speakers.


 

TruePoint to Attend the ACWA Fall Conference, Nov 28 – Dec 1, Anaheim, CA

Be sure to come and meet key TruePoint team members in booth 411 at ACWA’s (Association of California Water Agencies) Fall Conference and Exhibition on November 28 through December 1 in Anaheim, CA.  A map of the Exhibit Hall is available for you to reference HERE.

 

Uncompahgre Water Users Association, CO Selects TruePoint Solutions

The Uncompahgre Project, operated by the Uncompahgre Valley Water Users Association (UVWUA), has selected TrueBill, TrueAIM, and field solution, TrueCanal to meet its water accounting and billing needs, improve water deliveries, data entry, operation efficiencies, customer service, and electronic transfer of information from the field to the office.
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Palmdale Water District, Calif. to Implement TruePoint Solutions TrueBill Utility Billing System

TruePoint Solutions has been selected to implement the TrueBill Utility Billing solution as a browser-based system at the Palmdale Water District. The District selected TrueBill to provide a full range of CIS functionality, using state-of-the-art technology that will provide the ability to plan, control, and account for the District's business activities and resources.
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Cityworks and TruePoint Utility Billing Integrate to Streamline Processes at Laurens County Water


The Laurens County Water and Sewer Commission, a long-time Cityworks customer, selected TruePoint Solutions' TrueBill product as its new CIS/Utility Billing solution to manage its water and sewer customer billing needs. The decision was made, in part, for TruePoint’s long-standing relationship as a Cityworks partner, as well as its unique ability to natively integrate with Cityworks without the need for custom third-party middleware.
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The Ho-Chunk Indian Nation, WI Selects TruePoint Solutions' TrueBill Utiliyty Billing System


The Ho-Chunk Nation has selected TruePoint Solutions to implement its TrueBill Utility Billing solution. In addition to providing complete utility billing automation as a best-of-class strategy of an ERP solution, TruePoint will also provide seamless integration to the Infor (Lawson) financial suite of applications.
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TruePoint Solutions Awarded California Multiple Award Schedule Contract

TruePoint Solutions has been awarded a California Multiple Award Schedule (CMAS) contract. A CMAS contract offers a wide variety of commodities, foremost for TruePoint will be information technology services. This will help us to offer these services to various Agencies at prices determined by the State of California to be fair, reasonable and competitive.
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Sacramento Suburban Water District Goes Live on TruePoint Solutions TrueBill Utility Billing and TrueCIP Customer Portal Applications

The Sacramento Suburban Water District has gone live with TrueBill and True CIP, which seamlessly integrate with the District's other enterprise systems. The TruePoint Solutions allow for streamlined processes and greater efficiency.
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City of Horseshoe Bay, Texas Selects TruePoint Solutions TrueBill Utility Billing System

TruePoint will implement TrueBill which will handle all aspects of utility billing, customer account management, service orders, accounts receivable, collections management, central cash management, customer web Pportal and ad-hoc report generation. TruePoint will also provide seamless integration with the existing general Lledger, hand-held readers and the City’s existing implementation of Cityworks Asset Management system to provide extended field inventory and work order functionality.
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Kennewick Irrigation District Selects TruePoint Solutions

The Kennewick Irrigation District, Washington has selected , TrueAIM, and TrueCIP applications by TruePoint Solutions to manage over 22,000 Residential and Agricultural billing customers.
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San Jacinto River Authority, TX selects TruePoint Solutions “TrueBill” Utility Billing System

TruePoint Solutions will implement its TrueBill, browser-based Utility Billing system which will manage water operations for SJRA’s four major divisions.
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Solano Irrigation District, California selects TruePoint Solutions&trade TrueBill and TrueAIM Applications

TruePoint Solutions has been selected to provide and implement its TrueBill and TrueAIM products to modernize the District's operations. TrueBill will improve processes for all aspects of utility billing, customer account management, service orders, accounts receivable, collections management, conservation management, and more. TrueAIM will enable staff to more effectively take water orders, monitor consumption, and effectively exhange data between the field and office.
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South San Joaquin Irrigation District, California to Implement TrueBill and TrueCIP from TruePoint Solutions

The South San Joaquin Irrigation District (SSJID), located in Manteca, CA. has contracted with TruePoint Solutions to implement TrueBill and TrueCIP software applications. TrueBill is a full-featured customer billing and revenue management system which will provide the District with increased operational control and efficiency while delivering their customers a much higher level of service. TrueCIP is an on-line customer portal which will provide SSJID customers the ability to place on-line water orders, view real-time account status, make account changes and view account information 24/7.
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City of Rochester Hills, MI to Implement TruePoint Solutions' TrueBill Utility Billing System

The City of Rochester Hills has selected TruePoint Solutions to implement its TrueBill Utility Billing system and TrueCIP Customer online portal.
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