What We Provide



Professional Services

A foundation for optimal results

TruePoint Solutions brings our breadth of knowledge and focus on public sector agencies to every project. Our team of tenured professionals provides the deep expertise needed to advise and assist your organization to realize its objectives.

Achieving outcomes that align with your intent and requirements requires expert planning and action. We partner with your organization to first understand your needs, and then develop a plan to meet your goals and achieve your desired results. We identify opportunities to streamline processes and focus on capturing the specific information you need for strategic planning and more efficient operations.

TruePoint Solutions holds unrivaled experience and a strong track record of success with agencies of all sizes across the country. We live up to our promise to provide the best possible service to our customers, and they consistently give us top ratings. Put simply, we understand that a project isn’t done until it’s done right, and we set the stage for success at the onset of the project and follow it through to its ideal outcome. We partner with the leading solution providers and consultants in the industry to deliver a full array of options to best meet our customers’ needs.

Business Analysis
End-to-End Project Management
Ongoing Support

We perform objective, comprehensive analyses of the components of your operations that factor into your desired goals and outcomes. The assessment is used to make customized recommendations regarding the solutions, workflows, and required systems integrations needed to produce the desired business process automation.


We lay out the full plan for you to set expectations so you’ll know what to expect before, during, and after the project. Implementations provide for all necessary aspects of a successful project including planning, status updates and communications, system development and user acceptance testing, data migrations, interface development, custom reporting, training plans, and pre- and post-go-live support.


We provide a personalized experience with your agency’s users. We start with the basics and then go beyond with interactive sessions that address the scenarios and uses your specific agency will encounter. Our training approach is based on decades of working with organizations like yours to ensure that agency staff are prepared to fully leverage their new solutions at go-live. We also offer training for those in your organization designated as in-house product administrators and team leads.


Once your project is complete, TruePoint Solutions offers a variety of support options for on-going and future needs. These can range from on-call support services to supplementing your existing staff. Let us know how we can support you!


Extended capabilities

We've partnered with the best in the business to ensure the breadth and depth of offerings to meet your needs.

Strategic Partners

Tactical Partners


Your Trusted Partner

We invest our experience in your projects to ensure successful outcomes

"We've been extremely pleased with the TruePoint Solutions team throughout our entire long-standing relationship with them. Over the years, they've acted as our partner and trusted advisor to manage and accommodate our needs, with great success. Whatever the challenge, objective, or task, the TruePoint Solutions team has guided and assisted us to achieve our best outcomes."
                  —York County

Customer Service

Our support

We understand that providing superior customer support is a key component of our success – and it’s an important part of our commitment to you. We build strong, dedicated partnerships with our customers that equip us to provide the best support in the software industry.

Learn More About Us

Downloadable & printable brochures